FAQ's

How do I get to your office?

Coming from the south (Idaho Falls, Rigby, US-20):
Take the second Rexburg exit (Exit 333) to Rexburg Main Street. Drive straight thru town, then turn left on 2nd East (next to the courthouse). Drive two blocks, then turn right on 2nd South (next to the Sonic). Drive two more blocks. Our office is on the left inside the Rexburg Medical Center. We are located on the bottom floor; simply park in the back of the building, and follow the ramp down to our office.

Coming from the north (Sugar City, Teton, St. Anthony):

Enter Rexburg from US-20 (Exit 337) or from ID-33; this road becomes 2nd East. Drive straight into town, passing landmarks such as Walmart, Deseret Industries, Pizza Pie Cafe. Turn left on 2nd South (next to Sonic). Drive two more blocks. Our office is on the left inside the Rexburg Medical Center. We are located on the bottom floor; simply park in the back of the building, and follow the ramp down to our office.

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Are you accepting new clients?

Yes! However, space is limited, so please be flexible when scheduling appointments.
Also, if you plan to use insurance, be advised that not all clinicians are contracted with each insurance company. Seeing an out-of-network clinician may result in higher copays. Consider seeing an Intern Therapist at a discounted rate.

When do you have available appointments?

Counseling appointments are available most days Monday-Thursday 9:00am to 5:00pm, and Fridays 9:00am - 4:00pm depending on the provider. Medication management services have available appointments on Tuesdays and Wednesdays, depending on the week and the provider. Please call the office to get an updated and accurate schedule if you'd like to make an appointment.

What is the cost of services?

The cost of services differs based on the type of service provided and also the specific provider. For a list of services offered and their cost please call.

Please see our Discounted Services page for service options at a lower rate than standard therapy.

Many of our providers are also contracted with Idaho Medicaid. Contact the Idaho Dept of Health & Welfare to apply.

How early should I come for my first appointment?

You should arrive at our office at least 30 minutes before your first appointment to fill out paperwork and verify insurance coverage if you have not previously filled out your paperwork online. Failure to fill out intake paperwork before your appointment start time may result in a shortened visit or, in some cases, rescheduling of your appointment.

What types of insurance do you take?

We are happy to bill private insurance companies and Medicaid. However, not all therapists are contracted with each insurance company. As always, we encourage you to be informed of your coverage and call the number on the back of your card to find out which therapists are in your network. Click here to find out more about our payment options.

*Sessions with Intern Therapists are not billable to insurance.